At Selena Holiday, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information ( name, shipping address, email address, phone number)
  • Order Details (products ordered, quantity, delivery instructions)
  • Communication Data (any messages or inquiries sent to us)

we offer Cash on Delivery (COD) as our only payment method.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Respond to your customer service inquiries
  • Improve our services and website functionality
  • Send updates about promotions, offers, or important policy changes (only if you opt in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may be shared only with trusted logistics or service providers solely for the purpose of fulfilling your orders.

4. Your Privacy Rights and Opt-Out

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of promotional emails at any time

To opt out of marketing communications or request data removal, simply email us at [email protected] with the subject line “OPT-OUT” or “DELETE MY DATA”.

We will process your request promptly, usually within 5 business days.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze site traffic.

7. International Data Transfers

Since Selena Holiday operates worldwide, your information may be processed in countries outside of your own. We ensure all data handling complies with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: [email protected]